Damage Investigations

As a recognized regional leader in Damage Prevention for over 30 years, our decades of experience have allowed us to create and refine services that have proven valuable to many utility owners. Your needs are important to us and as a partner in your efforts, we bring knowledge and insight to enhance your existing programs or create a program to suit your needs. 

We have developed a process by which we collect basic information, perform in-depth investigations, and manage the information in an on-line database. This data is available to anyone with access, anywhere at any time.

When utilities are damaged, time is of the essence in obtaining accurate and complete information. A timely response to a damage site leaves less time for the work site to be altered and for valuable information to be lost.

Damage to your infrastructure does not occur only with excavation. Vehicle accidents, plowing and mowing damage utilities and disrupt service as well. Each of these incidents creates a burden on your in-house staff. Our team will support investigations of damage, regardless of the cause. The information collected during the investigation will provide an improved likelihood of collection for the damages. 

Our procedures are time tested and court trial verified. We acquire all information necessary for our customers to prove their case and support the litigation process should that become necessary. Our process is customizable to your needs. Specific reporting and analysis requirements can be added to our standard Investigative Service.

Our investigation services include expert witness testimony where litigation is necessary to collect reimbursement for damages. Each investigator began as a utility locator and is experienced in the local damage prevention environment and the laws governing the excavation practices in the area. The investigator's ability to understand the efforts taken during the process provides insight that is invaluable to your claim.

Utility damages happen, but the actions taken immediately following a damage incident are crucial in protecting your interests. Don’t leave your company’s financial well-being in the hands of inexperienced employees. Have our knowledgeable experts assist in building your best defense for each incident.